The morning of Wednesday, June 19th, Bank of Georgetown will launch a new security platform for our consumer OLB system. Please follow this simple process to enhance your online security:
- After logging in, you will be guided through the setup of our new security procedure, which will be used to verify your identity in situations where we don't recognize your computer.
- "Challenge" questions will no longer be necessary for resetting your password or logging into a public computer. Instead, we will send a verification code to the device of your choosing. Please select one of the following options: a text message, a voice message to your mobile device or landline telephone, or an e-mail to your system e-mail address.
- Once you choose the delivery method of your one-time passcode and enter the code in the appropriate field, you will be asked to register your computer as either a private or public machine.
It's as easy as that. If you ever need your password reset, click "Forgot my password," and your passcode will be sent.