Your Security

Online Privacy Statement

Bank of Georgetown is committed to protecting the privacy of our customers. Accordingly, we do not collect personally identifying information from users unless they provide it to us voluntarily and knowingly. We understand that you furnish sensitive information to us, so we are committed to treating this information responsibly.

Bank of Georgetown does, not now, nor does it intend in the future, to disclose nonpublic personal information*without customer consent, other than what is necessary to accomplish our financial commitment to our customer or what is allowed or required to be disclosed by applicable laws and regulation. Our commitment to customer privacy also includes former customer. Our directors, management and staff will take all the necessary steps to safeguard sensitive information has been entrusted to us.

Information That We Collect
We ensure that the personal identity information you provide us remains private. We will not sell, rent, trade or otherwise disclose such information to anyone outside of Bank of Georgetown or other information such as check, debit cards, ATM activity and electronic transactions, or any information that we receive from consumer reporting agencies.

Disclosure of Customer Information
We do not reveal specific information about customer accounts or other personal customer data to third parties for their independent use. We do not provide account or personal information to any outside company for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services.

Service Providers
We may share personal financial information with companies that work for us to provide products and services for you, such as companies that print your checks, process your credit card transactions or mail your account statements to you. We may also share personal financial information with companies that market our products and services to you. As appropriate, we may disclose to such companies information such as your name, address, account balance and account history.

All companies that work for us or act on our behalf are contractually obligated to keep the information that we share with them confidential and use the information only to provide the products and services that we have asked them to provide

Credit, Legal and Regulatory Agencies
At times we must disclose application and transaction information to credit bureaus and applicable Bank Regulatory Agencies. Information is also disclosed when required by law (pursuant to a subpoena for court order).

Web Site
Bank of Georgetown is committed to protecting the privacy of those who visit our site When you visit our site, your browser automatically sends us an IP (Internet Protocol) address and certain other information (including the type of browser you use). We may use this information to provide access, for statistical purposes, or to otherwise administer the site. In certain sections of our site, we may ask you to provide us with your name or other information so that we may provide you with information you have requested. You are under no obligation to provide us with this information. Without it, however, we may be unable to fulfill your request.

Our site also includes certain features that allow you to communicate with us by electronic mail or other methods. If you choose to use our "Contact Us" feature, your e-mail address, and other information we may deem necessary, are required in order for us to reply to your message. When you use these communication features, you are knowingly and voluntarily providing personally identifying information to us (such as your name or street address). Bank of Georgetown will not use such information for marketing purposes. We may respond to your e-mail messages and use such information for other business purposes, including sending you subsequent communications.

Please note: it may be possible for unauthorized persons to intercept and read messages that you send over the Internet. Do not use electronic mail to send Bank of Georgetown any information that you consider confidential.

If you prefer not to receive marketing communications by email and direct mail please contact us by sending an email to: customer.service@bankofgeorgetown.com or call a Bank of Georgetown representative at 202.355.1200.

Cookies
Many Web sites use cookies, small text files on your hard drive and accessible only to the site that placed it on your hard drive. The data collected from cookies helps a Web site determine how many people visit the site and what pages they view. When visiting our Web site, we may use cookies on some pages, simply to help us serve you better each time you return. You can set your Web browser to warn you before you accept a cookie.

Encryption
One component of our online banking security system is our Secure Socket Layer (SSL) encryption. When you visit pages requesting or presenting sensitive personal or financial data, we will encrypt the information, preventing third parties from accessing it in transit. (Look for the lock icon on your browser). We utilize 128-bit encryption to protect your personal information.

In the case of disputed payments or any inaccuracies in information Bank of Georgetown has reported or has on file, Notify us in writing at the following address:

Bank of Georgetown
1054 31st Street N.W.
Suite 18
Washington, D.C. 20007

Attention: Customer Service

You must identify the incorrect information, why you believe it is incorrect, and include supporting documentation.